Terms & Conditions

1. Introduction

Welcome to Big Mumbai. By accessing or using this website, you agree to follow these Terms & Conditions. These terms apply to all visitors, registered users and anyone who accesses Big Mumbai pages, games, promotions, support features or related services.

If you do not agree with these Terms & Conditions, you should not use the website, create an account or access any platform feature.

2. Eligibility and Age Requirements

Big Mumbai is intended only for users who meet the legal age requirement in their location. Users must not access or use the platform if they are underage or legally restricted from using online gaming websites.

By using Big Mumbai, you confirm that you are legally permitted to access online gaming content in your location. You are responsible for understanding and following all applicable laws, rules and regulations.

3. User Account

Some Big Mumbai features may require account registration. When creating an account, you agree to provide accurate, complete and updated information.

You are responsible for keeping your login details, password and account information private. Big Mumbai is not responsible for loss or unauthorized activity caused by sharing your account details or using weak security practices.

Big Mumbai may suspend, restrict or terminate an account if we believe that the account is being misused, contains false information, violates these terms or creates risk for the platform or other users.

4. Use of the Website

Users agree to use Big Mumbai only for lawful and permitted purposes. You must not use the website in a way that damages, disables, overloads or interferes with the platform.

You agree not to:

• Use false information during registration.
• Attempt to access another user’s account.
• Share, sell or transfer your account without permission.
• Use bots, scripts, automation or unauthorized tools.
• Interfere with website security or technical systems.
• Use the platform for fraud, abuse or illegal activity.
• Copy, modify or misuse Big Mumbai content or branding.

5. Games and Platform Availability

Big Mumbai may provide access to different gaming categories, platform features and entertainment content. Game availability, features, categories and access options may change at any time without prior notice.

We do not guarantee that every game, feature or section will always be available, uninterrupted or error-free. Maintenance, technical issues, third-party service problems or policy changes may affect access.

6. Promotions and Offers

Big Mumbai may display promotional content, offers or bonus-related information from time to time. All promotions are subject to their own rules, eligibility requirements, limits and expiry conditions.

Users should read all promotion details carefully before participating. Big Mumbai may modify, suspend or cancel promotions if required for operational, legal or security reasons.

7. Payments, Deposits and Withdrawals

If Big Mumbai offers payment-related features, users are responsible for reviewing the applicable payment terms, deposit requirements, withdrawal conditions, verification checks and processing rules before using those features.

Big Mumbai may require identity, account or transaction verification where necessary. Payment processing times may vary depending on the selected method, service provider, security checks or other operational requirements.

Users must not use unauthorized payment methods, stolen payment information or third-party financial accounts without permission.

8. Responsible Gaming

Big Mumbai encourages responsible gaming. Online gaming should be treated as entertainment only. Users should set personal limits, take breaks and avoid spending money needed for essential expenses.

You should not use Big Mumbai if gaming is affecting your health, finances, work, studies, relationships or daily responsibilities.

For more information, please visit our Responsible Gaming page.

9. No Guarantee of Results

Big Mumbai does not guarantee winnings, profits, success or specific results from using the platform. Gaming outcomes may be uncertain and users should never treat online gaming as guaranteed income.

Users participate at their own risk and should make responsible decisions based on their own limits and local legal requirements.

10. User Conduct

Users must behave respectfully and lawfully while using Big Mumbai. Any abusive, fraudulent, harmful, misleading or illegal activity may result in account restriction, suspension or termination.

Big Mumbai reserves the right to investigate activity that appears suspicious, unsafe or in violation of these Terms & Conditions.

11. Intellectual Property

All Big Mumbai website content, including text, graphics, layout, icons, design elements, logos, images and branding, is owned by or licensed to Big Mumbai unless stated otherwise.

Users may not copy, reproduce, modify, distribute, sell or misuse Big Mumbai content without prior written permission.

12. Third-Party Links and Services

Big Mumbai may contain links to third-party websites, tools, payment providers, analytics platforms or external resources. These third-party services are not controlled by Big Mumbai.

We are not responsible for third-party content, privacy practices, terms, security, availability or actions. Users should review third-party terms before using external services.

13. Privacy

Big Mumbai may collect and process user information as described in our Privacy Policy. By using the website, you agree to our privacy practices.

Please read our Privacy Policy to understand how information may be collected, used, stored and protected.

14. Security

Big Mumbai takes reasonable steps to maintain website security, but no online platform can guarantee complete protection from every technical risk.

Users should protect their own devices, avoid suspicious links, use strong passwords and keep login details private. Big Mumbai is not responsible for losses caused by user negligence or unsafe account practices.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Big Mumbai is not responsible for indirect, incidental, special, consequential or punitive damages arising from website use, account access, technical issues, third-party services or gaming activity.

Users access and use Big Mumbai at their own discretion and risk.

16. Suspension and Termination

Big Mumbai may suspend, restrict or terminate access to the website or user accounts if we believe a user has violated these terms, misused the platform, provided false information or engaged in suspicious activity.

We may also restrict access where required by law, regulation, security concerns or operational needs.

17. Changes to These Terms

Big Mumbai may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised “Last Updated” date.

Continued use of Big Mumbai after changes are posted means you accept the updated terms.

18. Governing Law

These Terms & Conditions shall be interpreted according to applicable laws relevant to the operation of the website and the user’s location, unless otherwise required by law.

Users are responsible for ensuring that their access to Big Mumbai is lawful in their region.

19. Contact Us

If you have questions about these Terms & Conditions, please contact Big Mumbai through the Contact Us page or the details below:

Website: https://bigmumbai.my/
Email: support@bigmumbai.my